Frequently Asked Questions

Q:  Is the jewellery breakable?
The jewellery is made of porcelain clay and by nature will break if dropped on cement or tile flooring.  It is not a concern for general wear, however pieces should be packaged well if travelling with them. 
Porcelain is the same material as China Tableware and is considered the finest of clays.

Q:  How long are the necklaces?
The Multistrand necklaces with stones or glass beads are 16” with a 4” extender.
Pendants on leather are adjustable by sliding the knots to make it 32” at its longest. 

Q:  What are the earring hooks made of?
All Joyce Needham jewellery is made with high quality hypoallergenic stainless steel that is nickel free.

Q:  Will I receive the exact piece shown in the picture?
Every piece of Joyce Needham jewellery is individually handmade and is absolutely one of a kind.
Although the piece you receive may not be the exact piece shown on the website we assure you that the piece will be very similar and of the exact quality, artistry, glaze, and components. Part of the allure of the jewellery is the uniqueness of every piece and the manner in which the glazes organically react.
If for some reason you are not satisfied with the particular piece we will replace it with another piece.